Real people, around the clock. 

Sales question, setup help or an existing order: pick the channel that suits you. We usually reply within minutes.

Support helping a customer

Reach support

WhatsApp

The fastest way to get help: trials, setup questions and orders. Tell us your device and what you need.

Open WhatsApp

Email

Best for order details, invoices, refunds and longer technical questions. support@iptvgrand.com

Send an email

Help us help you faster

Include your device, the app you use and, for existing orders, the email used at checkout.

What support can help with

  • Free trial and 24-hour pass
  • Choosing a plan and paying
  • Installing the app and logging in
  • Buffering or missing channels
  • Refunds and account changes